Privacy Policy for Red Carpet People
At Red Carpet People, we respect and value your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make purchases from our online store. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information from you:
- Personal Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal details such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
- Order history
- Non-Personal Information: We also collect data that helps us improve your shopping experience. This includes:
- Device information (e.g., type of device, operating system, browser type)
- IP address
- Location data
- Browsing activity on our site (pages viewed, time spent on the website, search terms)
- Referring website or search engine
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences, track your activity on our site, and serve personalized ads. You can choose to disable cookies in your browser settings, but doing so may affect your website experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations, updates, and shipping information.
- Customer Support: To respond to inquiries, resolve issues, and provide customer service.
- Improving Our Website: To analyze website traffic and user behavior, allowing us to enhance user experience and product offerings.
- Marketing: If you have subscribed to our newsletter or given us permission, we may send you promotional emails, offers, and updates about our new products and collections.
- Security and Fraud Prevention: To detect and prevent fraudulent transactions and protect our site and users.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business. These third parties include:
- Payment processors to handle financial transactions securely.
- Shipping and delivery partners to fulfill your orders.
- Email service providers to send newsletters and promotional emails.
- Analytics providers to help us understand how visitors interact with our website.
We ensure that these third parties adhere to strict privacy standards and are only allowed to use your information for the specific services they provide to us.
4. Data Security
We take the protection of your personal information seriously. We use a combination of encryption technologies and secure server infrastructure to safeguard your data. For example, all sensitive payment information is encrypted using SSL (Secure Socket Layer) technology to prevent unauthorized access.
However, while we take significant steps to protect your information, please note that no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of any information you send to us, and you do so at your own risk.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: If you believe any of your personal information is incorrect, you can request that it be updated.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
- Opt-out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe using the link provided in the emails or by contacting us directly.
- Cookie Preferences: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of the website.
6. Third-Party Links
Our website may contain links to other websites, including those of partners or affiliates. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before sharing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that we have inadvertently collected information from a child under 13, please contact us so we can delete the information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to how we handle your personal information, we will notify you by updating the “Last Updated” date at the top of this policy. We recommend that you review this policy periodically to stay informed of any changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
- Email: support@redcarpetpeople.com
- Phone: +91 95555 55247
- Address: Mumbai, Maharashtra, India